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Frequently Asked Questions

  • How do I report my child’s absence?

You may report your child’s absence on the telephone, where there is an option to report absence on our automated system by leaving a message.  If you are dropping off a sibling you could report an absence directly to the School Office. If your child requires a routine appointment (e.g. with a doctor, dentist or optician) we would expect this to be taken outside of school hours.  We do understand that on occasions your child may need an emergency appointment and will need to be collected from school during the day.  On these occasions we would ask you to inform the office and the class teacher when you bring your child in that morning. In respect of future hospital appointments which cannot be rearranged out of school hours, please can we ask that you bring a copy of the appointment letter for our records.


  • Which medicines can you administer?

We can administer medicines which are prescribed for a specific illness where the dosage instructions ask for 4 times per day. We do not administer medication where the dosage instruction is less than 4 times per day as there is deemed to be enough time outside of school hours to manage these doses at home.  We are now able to administer over the counter medicines such as Calpol for the purpose of pain relief following an injury.  Eye drops and creams will be administered on a case by case basis depending on a number of factors, including the age of the child.  You will need to ensure that your child’s class teacher is aware of the medication and the time it is to be administered as they are responsible for presenting your child to the School Office to receive their medication.  All staff members giving medication to children do so voluntarily and can opt out at any time.  Parents are more than welcome to come in at lunch times to administer any medications that we are not able to give.

For any medication that you require us to administer, you must complete and sign an ‘Administration of Medication Form’.  These are available from the School Office.


  • How can I make payments to the school?

Payments can be made to the School Office or using the secure post-box which is located in the foyer.  The school currently accepts payments by cash or cheque.  All payments should be in a clearly labelled envelope which includes your child’s name, class, amount enclosed and what the payment is for.  If paying by cheque we require separate cheques for each item as these are posted into different accounts and cannot be split.  Envelopes are always available in the foyer for parents to use.

Payments for Breakfast and After School Enrichment Clubs are now available online.  Ask at the School Office for a letter to sign up to this.  We hope to have more payment options going online in the near future.


  • How far in advance do I need to book Breakfast and After School Enrichment Clubs?

Breakfast and After School Enrichment Clubs are becoming ever more popular.  Now that we have the online provision, you can book clubs as far ahead in the current academic year as you like.  When you make bookings online, the system will not allow you to go into debt so you must first load your account with money, and then select the sessions you require.  This does mean however, that if you want to book for the entire year, you will have to pay upfront.  Alternatively, you can still book through the School Office.  This means that you can book as far ahead as you require, but make payments in smaller amounts.  As long as your payments are made in advance of the dates that the clubs are booked we are more than happy to support this arrangement.


  • My child is new to the school.  When can they start Breakfast and After School Enrichment Clubs?

When children first start school in their Reception year they do so on a reduced timetable.  This will be for around 3 – 5 weeks depending on their age and how well they settle. Once a child is full time and their class teacher believes that they are ready, they can then start to attend Breakfast and After School Clubs.  The reason we wait for your child to be attending school full time and deemed ready by a teacher is because starting school can be a very tiring and emotional time for children of that age and we want their entrance into school to be as positive as possible. 


  • What clubs are available after school and how often can we sign up for them?

Clubs are available at the start of each long term (e.g. September, January and April).  Forms come home the term before (with the exception of September) to request spaces for these clubs.  Places will be issued on a first come, first served basis.  There are some clubs which run all year round, for example PH Sports Football and gym club. Other clubs are seasonal. These include TAG rugby, cricket, cross country, netball, rounders and cookery club. 


  • Do you provide hot meals?

Hot meals are prepared on site daily by our own cooks.  Parents can book their children’s choices on menus which come home every three to four weeks.  Meals are seasonal meaning that there are heartier, more filling meals in the autumn and winter months, and meals in the spring and summer can offer lighter options.  Children in Reception, Year 1 and Year 2 are entitled to free meals under the Universal Free School Meals scheme.  Meals for children in KS2 are £2.20 each.  Some children/families also qualify for Free School Meals.  For every child on this scheme the school receives funding, therefore we would encourage all families that are eligible to fill out an application form even if their child is already getting free meals under the Universal Free School Meals scheme.  If you are in any doubt, have any questions or would like to apply, please see the School Office.

Depending on their transition plan, new children starting in Reception will not have meals at school for the first few weeks.  A menu will come home in the first week where you will be able to choose and book the meals that you would like your child to have once they begin to have their lunch at school.


  • What will happen if I wish to take my child out of school during the term time?

Taking your child out of school during term time may harm your child’s academic progress. 


Absences due to holiday in term time or other family reasons may only be authorised at the discretion of the Headteacher in exceptional circumstances. Therefore please be certain to provide details of the exceptional circumstances and attach any supporting evidence when completing a ‘Leave of Absence Form’ which can be found in the foyer.


Please be aware that Penalty Notices for unauthorised leave of absence during term time will now be automatically requested from the local authority when unauthorised absences of 10 or more sessions (5 school days) are taken in any six month period in the academic year.